TERMS OF USE
PRIVACY & SECURITY
Your privacy protection is our priority. We adhere to strict guidelines to safeguard your personal information and use secure payment methods. Our transparent privacy policy is designed to earn your trust and maintain the confidentiality of your data.
Only the necessary and relevant personal data required for the purposes they are processed for are collected and processed—such as your first name, last name, email address, phone number, delivery address, product delivery method, payment method, and payment information (including, but not limited to, bank account number), based on the Distance Agreement.
To ensure quality customer service, the aforementioned personal data is collected, and your questions and requests are processed as well.
Information about you may also be disclosed to third parties, but only if we are certain that it is required in response to a lawful government request or legal proceeding (such as a court order, search warrant, or subpoena).
PAYMENT TYPES
STRIPE / Payments with Bank Cards /
PAYPAL
Via Bank Transfer (see company details below)
COMPANY DETAILS
SIA "Audeju Darbnica"
Aizputes iela 3, Kuldiga, LV-3301
VAT Reg.No.LV41203032739
SWEDBANK
SWIFT code: HABALV22
Account number: LV95HABA0551036523754
PRODUCT DELIVERY
Click here >>.
RIGHT OF REFUSAL
The Buyer has the right to cancel the order within 14 calendar days from the moment of receiving the goods, by sending a cancellation letter to the Seller at the email address: audeju.darbnica@gmail.com. The cancellation letter template is available here >>.
The Buyer is obliged to return the product to the Seller within 7 calendar days after sending the cancellation letter (by sending it back to the Seller via post to the legal address or the Omniva parcel terminal at Rimi Sūru street in Kuldīga). All costs related to returning the product to the Seller are to be covered by the Buyer.
The Buyer cannot exercise the right of withdrawal if:
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The ordered goods cannot be returned due to their nature, or they are perishable or quickly used;
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The ordered goods are custom-made specifically for the Buyer;
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The Buyer has used the product.
The Seller commits to refund the money paid by the Buyer for the returned goods within 7 calendar days after receiving the returned goods. By agreeing to these Terms, the Buyer acknowledges that the refund will be made to the Buyer's bank account, unless otherwise agreed between the Buyer and the Seller.
According to Section 6 of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia, "The consumer is responsible for maintaining the quality and safety of the goods during the exercise of the right of withdrawal." The Seller reserves the right to refuse the Buyer’s right of withdrawal or charge a compensation fee if the product is damaged, mishandled during use, or if the instructions were not followed, if the original packaging is lost, or if the packaging is significantly damaged.